Boost overall service quality and efficiency with real time retail reports from your stores
What Eko users can do with e-forms and e-reports:
Custom workflows
Hierarchy approvals
Workflow conversations
Due dates and times
E-signature
Turn forms into PDFs
Monitor your retail locations with daily reports
Go paperless
Approve or deny reports you receive right from your phone, or leave feedback to the submitter to request additional data.
Customizable workflows
Create custom forms based on your internal organizational processes.
Work in real time
Receive real-time daily reports (including pictures and videos) from various retail locations to ensure that retail layouts and other team functions are operating properly.
“Eko allows staff/managers to hear from top management directlywithout messages being diluted as they go through management layers.It’s an impressive app!“
— True Coffee, Chief Customer Service Officer
Stay on top of operational efficiency no matter your location and review requests and reports in real-time
Be aware with push notifications
Review urgent requests and reports on-the-go right from your phone. Never miss new forms that require your approval with push notifications.
Hierarchy approvals for multiple signoffs
Set up hierarchy approvals for complex requests, so that a specific type of a form or process can automatically go from one approver to another.
