Solve complex situations fast with instant accessibility to all your coworkers and managers, so your customers don’t have to wait for a resolution or service.
Create dedicated chats for your entire team/company to access and share customer feedback. Allow everyone to exchange and experience ideas on customer satisfaction improvements.
— True Coffee, Chief Customer Service Officer
Delight your customers with beautiful retail locations. Receive daily reports with photos of your locations and ensure stores look inviting and align to best practices.
Send weekly or monthly announcements with policy updates, information to educate your staff, or best practices from different locations on how to provide better customer service.