Features to ensure a good team ecosystem:
Single communication platform for your whole organization
Provide all staff with a mobile-first, communication environment
Connect staff via group chats and topics, so that there are common spaces to exchange ideas, discuss problems and share experiences.
Access everyone instantly with important news or information
Immediately notify staff if a VIP guest is staying in the hotel. Share all the necessary information at once, so everyone in the hotel is aware of special requests to ensure proper care of this guest.
Easily access anyone from any team via Directory. Start a conversation, call or assign a task right away!
Use tasks in the most efficient way
Assign tasks to teams or individuals
Easily access anyone via the Directory and assign a task to one person or a group of people.
Add checklist to a task
Assigning a tricky task? Break it down and add a checklist to your task, so that assignee knows for sure what to do
Set due dates to your tasks
Ensure work is done in time with due dates. Tasks with due dates have a reminder for staff to meet deadlines
Interested in case studies?
Learn how implementing Eko in U Sathorn hotel had led to a quicker resolution and more accountability of guest requests resulting in an uptick in guest satisfaction. Read case study