Download our exclusive interview with Andrew Main on the future of the services industry
Gallup found that a staggering 87%1 of employees worldwide are not engaged at work.
We spoke to Andrew Main about the importance of teams engagement and communications in the service sector. As someone who has spent thirty-five years working in people-intensive industries and leads a multi-billion dollar dining business, Andrew offered valuable insight.
- What two biggest challenges are facing the service industry in the future
- Why communication plays a key role in nurturing and retaining top talent
- Why staff engagement is central to a high-performing business strategy
- How communication technology is ingrained into today’s workforce
Andrew Main began his career at the age of eight when he worked small jobs at his grandfather’s saddlery business. Come his late 20s, he was heading an offshore catering company, and by his early 40s, he was leading Aramark’s U.S. Business Dining operations, a billion dollar annual revenue business. Currently Andrew is CEO at SerTech Exchange.
We are Eko, an internal communications and operations platform for companies with mobile-first workforce. We help service and hospitality businesses increase their team productivity.
For example, Leman Locke (a rapidly expanding aparthotel in London) increased communication speed and efficiency by 80% after adopting Eko.