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Support Engineer

! Bangkok, Thailand

Duties and Responsibilities:

  • Develop the application to integrated customer application with Eko Platform
  • Onsite support for preventive maintainance, collect information and troubleshooting SaaS application
  • Solve complex technical issues involving multiple technology stacks
  • Advise and Response customer problem and issues
  • Provide documentation and training to Customer, Engineer and Operations stakeholders
  • Organize team and facilitate the production release to customer

    • Skills/Experience:

  • Professional in English communication skill
  • 1 years+ of hands on Linux/Windows administration experience
  • Experience with Node.js, MongoDB
  • Experience with standard configuration management tools; Ansible, Chef, Puppet, etc.
  • Exceptional troubleshooting and problem solving skills
  • Domestic and international travel required
  • Flexible, Self-Learning, Self-motivated, Team-player, willing to work in dynamic and fast-paced environment

    • Compensation, Benefits, Perks and Other Reasons to Work for Us:

  • Competitive compensation, based on experience
  • Healthcare package
  • Flexible Hours
  • Paid Vacation
  • Work in a startup space, a fast-paced high growth environment
  • Have a direct impact on our product and growth as a team and company
  • Team outings, lunches, and bonding activities
  • Work in our gorgeous office in Bangkok, Thailand

    • Eko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.