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Author: ekoweb

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Technology in the workplace: myths vs truths

Technology has become an essential part of the modern-day workplace, thanks to its ability to digitise workflows, enable dynamic communications and open up knowledge-sharing channels. Yet despite these benefits, there are still many misconceptions preventing business owners from fully embracing it. This becomes a barrier to the growth and competitive advantage that can be unlocked...

Can properties be run entirely from your phone?

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Whether you’re running an Airbnb listing, a boutique hotel or a luxury resort, chances are you’re using multiple channels and tools to operate your property. At any given time, an employee in your team likely has to juggle between the hotel pms for operations, paper-on-clipboards for reports, in-person training sessions, break room notice boards for...

Technology is not dehumanizing the F&B industry. It’s doing the opposite

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There is a common fear amongst employees in service industries like food & beverage that the increased effort for automation through machines will ultimately replace workers and dehumanize what is usually deemed a “people-focused” industry. The fear stems largely from operational and logistical automation, where we are increasingly seeing robots take over responsibilities like optimizing...

4 ways engaged employees create a safer manufacturing plant

When it comes to creating a safe environment in your manufacturing plant, many people may jump to introducing safety procedures, performing regular maintenance checks and having secure, quality equipment. While all of these are important, there’s one factor that many employers overlook: having engaged employees. As it turns out, employee engagement is actually critical for...

3 ways to avoid accidents in your logistics warehouse

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Warehouses are filled with accidents waiting to happen at all times, thanks to the huge amount of machinery and heavy inventory everywhere. But with employee safety as your top priority, how can you ensure a safe working environment around the clock? Here are three ways: 1. Ensure safety training happens consistently Arguably the most important...

Why all good hotel experiences stem from engaged staff

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Regardless of star-rating, brand or location, all hotels are selling the same thing: good experiences. Even if your hotel is not a luxury one, providing 5-star quality service can significantly boost customer loyalty, brand awareness through referrals and, ultimately, long-term profits. Customers don’t return to hotels for the big swimming pool, the comfortable beds or...
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