Keep customers happy by adopting real-time mobile communication and collaboration practices to have visibility into each of your store locations without installing hundreds of video cameras or hiring additional staff to monitor each business operation. By employing intrusive monitoring habits that can make your staff not feel trusted or empowered to do their jobs.
Even if you cannot be present, it’s pivotal to provide your customers with the best possible experience while visiting your store. To achieve this goal, it’s essential that you and your staff have good communication, can instantly collaborate, and have a method for accountability using tasks and workflows.
Eko is a mobile-first collaboration platform for teams that improves communication and increases productivity. You’ll get the real-time reports you need (with photos) from all of your stores, and can mark images to ensure consistency across all locations, resolve customer concerns and get everything you need done, quickly.
Having real-time visibility into your retail store operations can help with…