Managing a network of logistics workers can be tricky, particularly with those who are constantly moving between pick-up and delivery points around the city, or even around the country. The two main challenges that this poses for managers is keeping employees engaged, and ensuring that all operations remain efficient. But, by having the right internal employee tool in place, there are several ways that you can combat these concerns:
1. Create group chats to maintain tight-knit relations
With everyone constantly moving around, whether that’s on the road or in the warehouse, it becomes much harder to have casual face-to-face conversations or business discussions. Instant messages on mobile-first platforms can help keep everyone ‘connected’ at all times and allow dispersed employees to still converse in real time wherever they are. This way, staff can still form and maintain close relations with their peers and managers, making their journeys on the road feel much less isolating.
2. Set up a way to send digital commendations and rewards
Rewarding your workforce is hard when most of your teams are working remotely since face-to-face recognition for good performance is not always possible. With the right internal employee tool, you can instantly send digital commendations privately or publicly to those who have performed exceptionally well. Further rewards can be given for the amount of commendations received, such as longer coffee breaks or a half day off for every 10 commendations. Employees will undoubtedly be more motivated knowing that hard work doesn’t go unrecognized even if they are not always in the same place as their manager.
3. Automate as many processes as possible
Paper-heavy processes, ranging from signing off delivered packages to approving safety checks, are a huge pain for those always on the road. Digitizing this process with automated workflows removes in-person approval stages and allows operations to become much smoother across the entire supply chain. Centralized, automated process also grant remote workers real-time access to data and information they need straight from their phone, enabling better decision-making and reducing costly errors.